International dialling restrictions
Information about the restrictions that apply to dialling toll-free numbers around the world.
International dialling restrictions that could affect your teleconferencing experience.
Due to local regulations, toll-free dial-in numbers may have some unique requirements and restrictions in some countries. This means your conference participants may face challenges when dialling into conference.
The table below lists all known restrictions that apply to dialling toll-free numbers. The following defines commonly-used terminology and aims to clarify the meaning of these restrictions. For fast access to country-specific information please use the search function below.
Terms of reference are listed below.
- Country codes are used when you are dialing to that particular country from another country. Without the correct prefix applied, the call will not route correctly.
- Domestic Dialling Format indicates both how many numbers are required and the correct format for the particular country. Some countries have multiple formats.
- Mobile access indicates if you can use your mobile phone to call toll-free numbers in that particular country. Some countries require a mobile routing number to be able to make a call. You will have to contact your phone provider to enable this feature. Some countries only provide access to some mobiles. These are marked as 'partial'. You must check with the local provider if you wish to call an international toll-free service (ITFS) number in these countries.
- Payphone access indicates if you can use a payphone to call toll-free numbers in that particular country. Some countries only provide access from some payphones. These are marked as 'partial'
- Third country calling indicates whether you can call toll-free numbers in that particular country from Australia.
- Calling card apps allow you to purchase plans or minutes online or through an app on a smart phone, rather than purchasing individual phone cards. These apps can be found wherever you download your apps on your device. However, theses apps are restricted in some countries
For a downloadable version of this information click here
| Country | Country Code | Domestic Dialling Format | Mobile access? | Payphone access? |
Third-country calling allowed? |
Calling card app allowed? |
|---|---|---|---|---|---|---|
| Agentina | +54 | 0800 XXX XXXX | Yes | Yes | Yes | Post paid - Yes Pre paid - No |
| **Austria | +43 | 0800 XXX XXX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Bahamas | +1 242 | 1 8XX XXX XXXX | Yes | Yes | No | No |
| Bahrain | +973 | 800 XXXXX | Yes (with use of mobile routing number) |
No | Yes | Yes |
| Bangladesh | +880 | 000 800 XXX XXX | Yes | No | Yes | No |
| Belarus | +375 | 8 820 XXXXXX XX XXXX | No | No | Yes | No |
| Belgium | +32 | 0800 XXXXX | Yes (with use of mobile routing number) |
No | Yes | Yes |
| Belize | +501 | 1 800 XXX XXXX | Partial | Yes | Yes | No |
| Bosnia | +387 | 0800 XXXXX | Partial | No | Yes | Yes |
| Botswana | +267 | 00 269 800 XXX XXXX 00 882 338 XXX XXXX |
No | No | Yes |
Post Paid - Yes |
| *Brazil | +55 | 0800 XXX XXXX | Yes (with use of mobile routing number) |
Partial | Yes | Yes |
| Brunei | +673 | 801 XXXX | No | Yes | Yes | No |
| Bulgaria | +359 | 00800 XXX XXXX | No | No | Yes | No |
| Cambodia | +673 | 1 800 XXXXXX | Partial | Yes | Yes | No |
| Canada | +1 | 1 800 XXX XXXX 1 888 XXX XXXX 1 877 XXX XXXX 1 866 XXX XXXX 1 855 XXX XXXX 1 844 XXX XXXX |
Yes | Yes | Yes | Yes |
| Chile | +56 | 1230 XXX XXXX | No | No | Yes | No |
| China | +86 | North - 10800 640 XXXX South - 10800 264 XXXX All - 4001 XXX XXX |
10800 - No 4001 - Yes |
Yes | 10800 - No 4001 - Yes |
10800 - No 4001 - Yes |
| Colombia | +57 | 01 800 XXX XXXX | No | Yes | Yes | No |
| Croatia | +385 | 0800 XXX XXX | Yes | Yes | Yes | No |
| Cyprus | +357 | 800 XXXXX | Yes | Yes | Yes | No |
| Czech Republic | +420 | 800 XXX XXX | Yes (with use of mobile routing number) |
Yes | Yes | No |
| Denmark | +45 | 80 XX XX XX | Yes (with use of mobile routing number) |
No | Yes | Yes |
| Dominican Republic | +1 (809) (829) (849) |
1 800 XXX XXXX 1 888 XXX XXXX 1 877 XXX XXXX 1 866 XXX XXXX 1 855 XXX XXXX |
Yes | Yes | No | No |
| Ecuador | +593 | 1 800 XXX XXX | No | Yes | Yes | No |
| Egypt | +20 | 0800 XXX XXXX | No | No | No | No |
| Estonia | +372 | 0800 XXXX (XXX) | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Fiji | +679 | 00800 XXXX | No | Partial | Yes | Yes |
| Finland | +358 | 990 800 XXXX XXXX | Yes | No | Yes | Yes |
| France | +33 | 0800 XX XX XX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| French Guiana | +594 | 0800 XX XX XX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Germany | +49 | 0800 XXX XX XX | Yes (with use of mobile routing number) |
No | Yes | Yes |
| Greece | +30 | 00800 XXXX XXXX 00800 XXXX XXXXX |
No | Yes | Yes | Yes |
| Guadeloupe | +590 | 0800 XX XX XX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Guam | +1 (671) |
1 8XX XXX XXXX | Yes | Yes | Yes | Yes |
| Honduras | +504 | 800 XXXX XXXX | Partial | No | Yes | Yes |
| Hong Kong | +852 | 800 XXX XXX | Yes | Yes | Yes | Yes |
| Hungary | +36 | 06 800 XX XXX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Iceland | +354 | 800 XXXX | Yes | Yes | Yes | Yes |
| *India | +91 | 000 800 XXXX XXX | Partial | No | Yes | No |
| Indonesia | +62 | 001 803 XXXX XXXX | Yes | Yes | No | No |
| Ireland | +353 | 1800 XXX XXX | Yes (with use of mobile routing number) |
No | Yes | Yes |
| Israel | +972 | 180 XXX XXXX | Partial | Yes | Yes | Yes |
| Italy | +39 | 800 XXX XXX | Yes (with use of mobile routing number) |
No | Yes | Yes |
| Japan | +81 | 00531 XX XXXX | Yes | Yes | Yes | Yes |
| Jordan | +962 | 0800 XXXXX | No | No | No | No |
| Kazakhstan | +7 (6) (7) |
800 XXX XXXX | No | No | Yes | Yes |
| Latvia | +371 | 800 XXXXX | Yes | Yes | Yes | Yes |
| Lithuania | +370 | 8 800 XXXXX | No | Yes | Yes | Yes |
| Luxembourg | +352 | 800 XXXXX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Macedonia | +389 | 0800 XXXXX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Malaysia | +60 | 1 800 XX XXXX | No | Yes | Yes | Yes |
| Malta | +356 | 800 XXXX | No | No | Yes | Yes |
| Martinique | +596 | 0800 XX XX XX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Mayotte | +262 | 0800 XX XX XX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Mexico | +52 | 01 800 XXX XX XX | Partial | Partial | Yes | Yes |
| Moldova | +373 | 0 800 XXXXX | Partial | Yes | Yes | Yes |
| Monaco | +377 | 800 XX XXXX | No | Partial | Yes | No |
| Nepal | +977 | 1 800 XXX XXXX | Partial | No | Yes | Yes |
| **Netherlands | +31 | 0800 XXX XXXX | Yes (with use of mobile routing number) |
No | Yes | Yes |
| New Zealand | +64 | 0800 XXX XXX 0508 XXX XXX |
Yes (with use of mobile routing number) |
Yes (with use of payphone routing number) |
Yes | Yes |
| Norfolk Island | +672 | 1800 XXXX | Yes | Yes | Yes | Yes |
| Norway | +47 | 800 X XX XX | Yes | Partial | Yes | Yes |
| Oman | +968 | 8007XXXX | Partial | Yes | Yes | No |
| Panama | +507 | 800 XXX XXXX | Partial | Partial | Yes | No |
| Papua New Guinea | +675 | 00086XXXX | No | Yes | Yes | Yes |
| Paraguay | +595 | 009 800 XXX XXX | No | Yes | Yes | No |
| Peru | +51 | 0 800 XX XXX | No | No | Yes | No |
| *Philippines | +63 | 1 800 XXXX XXXX | Partial | Partial | Yes | No |
| Poland | +48 | 00 800 XXX XX XX | Yes | Yes | Yes | Yes |
| Portugal | +351 | 800 XXX XXX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Qatar | +974 | 00800 XXXXXX | No | No | Yes | No |
| Reunion | +262 | 0800 XX XX XX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Romania | +40 | 0 800 XXX XXX | No | Yes | Yes | Yes |
| Russia | +7 | 810 800 XXXX XXXX 8 800 XXX XXXX |
Partial | No | Yes | No |
| Serbia | +381 | 800 XXX XXXX | Yes | Partial | Yes | Yes |
| Singapore | +65 | 800 XXX XXXX | Yes | Partial | Yes | Yes |
| Slovakia | +421 | 0800 XXXXX | Yes (with use of mobile routing number) |
Yes | Yes | No |
| Slovenia | +386 | 800 XXX XXXX | Yes | Partial | Yes | Yes |
| South Africa | +27 | 0800 XXX XXX | Yes | Yes | No | No |
| South Korea | +82 | 003 XXXX XXXX 00798 XX XXX XXXX |
Yes | Yes | Yes | Yes |
| Spain | +34 | 900 XXX XXX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| St Kitts and Nevis | +1 (869) |
1 800 XXX XXXX | No | Yes | No | No |
| Sweden | +46 | 020 XX XX XX | Yes (with use of mobile routing number) |
Yes | Yes | Yes |
| Switzerland | +41 | 0800 XX XX XX | Yes (with use of mobile routing number) |
No | Yes | Yes |
| Taiwan | +886 | 00801 XX XXXX | Partial | Yes | No | No |
| Thailand | +66 | 001 800 XXX XXXXX | Yes | No | No | No |
| Trinidad & Tobago | +1 (868) |
1 800 XXX XXXX | No | No | No | No |
| Turkey | +90 | 00 800 XXXX XXXXX | No | Yes | No | No |
| Ukraine | +380 | 0 800 XX XXXX | Yes | Partial | Yes | No |
| UAE | +971 | 800 XXXX XXXX | Yes | Yes | Yes | No |
| United Kingdom | +44 | 0800 XXX XXX 0800 XXX XXXX 0808 XXX XXXX |
Yes | No | Yes | Yes |
| USA | +1 | 1 800 XXX XXXX 1 888 XXX XXXX 1 877 XXX XXXX 1 866 XXX XXXX 1 855 XXX XXXX 1 844 XXX XXXX |
Yes | Yes | Yes | Yes |
| Uruguay | +598 | 0004 019 XXXX | Yes | Yes | Yes | Yes |
| Venezuela | +58 | 0 800 XXX XXXX | No | Yes | Yes | No |
| Vietnam | +84 | 120 11 XXX (VTI/VNPT) 122 XX XXX (VIETTEL) |
Yes | Yes | Yes | Yes |
