How to get support
Our operators provide in-conference assistance during business hours (8am-6pm Mon-Fri). All you need to do is press *0*0. You can also call us 24/7 on 1300 857 032 for support.
I, or my participants, can't dial into
Depending on where you are located, and whether you are calling from a landline or a mobile phone, some phone carriers may bar international toll-free calls, which will prevent you from dialling into
If you are unable to get into conference, you can dial our global international access number: +61 2 9009 0857.
My access codes aren't working
If you are unable to access your conference using your access codes, please try to enter your access code slowly (1 digit per second). Depending on the phone you are using, it may not register the tones correctly if you enter it quickly.
If you are still unable to get into conference with your access codes, during business hours you can dial *0*0 to speak to an operator or call our support team on 1300 857 032.